MSP360, formerly CloudBerry, is the most flexible backup platform for technically capable MSPs that want to use their own cloud storage rather than paying a vendor's storage margin. The BYOS model across AWS, Azure, GCP, Backblaze, and Wasabi gives MSPs full control over storage costs and data residency.
The enterprise backup depth, automated recovery verification, and advanced DR orchestration are less than dedicated enterprise backup platforms. MSP360 is a tools-and-infrastructure platform for MSPs, not an enterprise backup solution.
The verdict: MSP360 is right for technically capable MSPs that want to build backup services on their own storage infrastructure with full margin control. Enterprise buyers and MSPs wanting managed backup with automated verification should evaluate Datto BCDR or Veeam.
Last reviewed: September 2026
G2
4.5250 reviews
Gartner
4.450 reviews
Gartner MQ: Not evaluated
Backup & Disaster Recovery assessment
PROTECTIONAdequate
Workload coverage
3 / 5
Windows, macOS, and Linux with bring-your-own storage. Scored 3 because coverage is broader than Backblaze but lacks enterprise workload depth (databases, containers, SaaS).
Sources: MSP360 documentation
Ransomware resilience
2 / 5
Scored 2 because ransomware-specific resilience features (immutability enforcement, anomaly detection) depend entirely on the chosen storage backend - MSP360 provides no native protection.
Sources: MSP360 documentation
OPERATIONSLimited
Orchestration & automation
2 / 5
Basic backup scheduling and monitoring. Scored 2 because DR orchestration and automated failover are not available.
Sources: MSP360 documentation
ANALYTICSLimited
RPO / RTO observability
2 / 5
Basic backup job reporting. Scored 2 because RPO/RTO analytics and SLA management are minimal.
Sources: MSP360 documentation
TRUST & ECOSYSTEMAdequate
Restore verification
3 / 5
Manual restore required. Scored 3 because the flexibility of bring-your-own-storage means restore can be tested to any compatible destination, but automation is not built in.
Sources: MSP360 documentation
Strongest: Workload coverage
Watch out for: RPO / RTO observability
Strengths & limitations
Strengths
●Bring-your-own-cloud storage - use AWS S3, Backblaze B2, Azure, Wasabi, or any S3-compatible
●MSP-friendly multi-tenant management portal
●Affordable one-time licensing model - no per-seat recurring fee
Watch out for
●Not evaluated by Gartner - limited enterprise validation
●Support quality variable across regions
●Compliance posture depends entirely on chosen storage backend
Best for
Price-sensitive SMBs and MSPs wanting flexible backup with bring-your-own cloud storage and no recurring per-seat licensing.
Not suitable for: Large enterprises - limited scalability and enterprise governance