Huntress has earned the highest G2 rating in the MDR category for one straightforward reason: it was purpose-built for SMBs working through managed service providers, and every design decision reflects that. The direct-call response model, where analysts phone customers during active incidents rather than filing tickets, is genuinely differentiated. 882 G2 reviews averaging 4.9 out of 5 confirm that buyers notice the difference.
The ceiling is equally real. Huntress operates through the MSP channel, so organisations wanting a direct enterprise relationship will find the model awkward. SOAR integration is limited, which matters for security teams with existing automation investment. The absence from Gartner Magic Quadrant means procurement teams requiring formal analyst validation will need to make the case internally.
The verdict: for SMBs working with an MSP who want the highest-reviewed MDR without an enterprise procurement process, Huntress is the right choice. For enterprise security teams with SOAR investment or a Gartner MQ requirement, evaluate Arctic Wolf or CrowdStrike Falcon Complete instead.
Last reviewed: May 2026
G2
4.9882 reviews
Gartner
4.895 reviews
Gartner MQ: Not in MQ (below threshold)
MDR / Managed SOC assessment
PROTECTIONStrong
Detection fidelity
5 / 5
Huntress consistently achieves top G2 ratings (4.9/882 reviews) with reviewers specifically praising detection quality and low false positive rates. Purpose-built threat hunting engine for SMB environments with strong process-level behavioural detection.
Unique model where human analysts call customers directly during active incidents — not just ticket updates. Fastest response model of any SMB-focused MDR vendor with documented sub-15-minute containment on critical alerts.
Primarily integrates within its own ecosystem and MSP tooling (ConnectWise, Kaseya, NinjaOne). Limited integration with enterprise SIEM platforms like Splunk or Microsoft Sentinel. Not tool-agnostic in the way Arctic Wolf or Red Canary are.
Clear reporting dashboard and detailed incident timelines. Scored 4 rather than 5 because it lacks named dedicated analysts — pooled SOC model means different analysts handle different incidents.
Below Gartner MQ revenue threshold for inclusion. Strong G2 recognition but not evaluated in Gartner Magic Quadrant or Forrester Wave for MDR. Rapidly growing — likely to achieve MQ inclusion within 2 years at current trajectory.
Sources: Gartner MQ MDR 2024, G2 Grid Reports
Strongest: Detection fidelity
Watch out for: Analyst recognition
Strengths & limitations
Strengths
●Highest-rated MDR on G2 — exceptional threat hunting for SMBs
●Purpose-built for MSP channel
●Extremely fast deployment
Watch out for
●Primarily sold through MSPs — not always direct
●Mac support arrived later
●Limited enterprise SOAR integrations
Best for
Small and mid-sized businesses using a managed IT provider wanting enterprise-grade threat detection.
Not suitable for: Enterprises over 5,000 endpoints wanting deep SOAR automation