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4.6

Vendors › SOAR › D3 Security Smart SOAR

D3 Security Smart SOAR logo

D3 Security Smart SOAR

D3 Security

Founded 2002·US·Private
4.6

Combined score

G2
4.778
Gartner
4.654

▪ Editorial verdict

D3 Security Smart SOAR carries genuine two decade heritage in incident response and case management, having built its platform around detailed incident investigation and tracking long before SOAR became a defined market category. This heritage shows in the depth of case management capability, which remains the strongest in this comparison, and in the event deduplication and normalisation that reduces analyst alert fatigue before any automation logic even runs, addressing noise reduction at its source rather than downstream. The Gartner Challenger position with strong Peer Insights and PeerSpot ratings reflects genuine enterprise satisfaction, particularly among security operations teams managing complex, multi-stage incidents that require detailed tracking across many stakeholders.

The honest positioning is that automation depth, while genuinely solid, is somewhat secondary to the platform's case management core compared to automation-first competitors like Torq or Tines that were built with playbook speed as the primary design goal.

The verdict: D3 Security is right for security operations teams where incident case management and investigation depth matter as much as automation. Organisations wanting the fastest, most automation-forward playbook experience should evaluate Torq or Tines instead.

Last reviewed: September 2026

G2

4.778 reviews

Gartner

4.654 reviews

PeerSpot

8.440 reviews
Gartner MQ: Challenger

SOAR assessment

PROTECTIONStrong
Playbook automation
5 / 5
Response action breadth
4 / 5
OPERATIONSStrong
Integration library
4 / 5
Case management
5 / 5
ANALYTICSStrong
SOC metrics & reporting
4 / 5
TRUST & ECOSYSTEMStrong
Enterprise scale & reliability
4 / 5

Strongest: Playbook automation

Watch out for: Enterprise scale & reliability

Strengths & limitations

Strengths

●The most mature incident case management heritage in this comparison, built from D3's original incident response platform roots rather than starting as a pure automation tool with case management added later
●Excellent event deduplication and normalisation that reduces alert fatigue before automation logic even needs to run, addressing noise at its source
●Positioned as a Gartner Challenger with strong Peer Insights and PeerSpot ratings reflecting genuine enterprise satisfaction, particularly for complex incident investigation workflows

Watch out for

●Playbook automation depth, while strong, is somewhat secondary to the platform's core case management strength compared to automation-first competitors like Torq or Tines
●Smaller market visibility than Splunk SOAR or Cortex XSOAR despite genuine two decade heritage in the space
●Positioned as a Challenger rather than Leader in relevant Gartner assessments, reflecting solid execution without the most innovative automation vision

Best for

Security operations teams where incident case management and investigation depth matter as much as automation, particularly those with complex, multi-stage incident workflows requiring detailed tracking.

Not suitable for: Organisations whose primary need is the fastest, most automation-forward playbook building experience rather than deep case management.

Compliance coverage

●Essential Eight
●AU Privacy Act
●SOC 2
●HIPAA
●NIST CSF
●PCI-DSS
●GDPR
●ISO 27001
○CMMC
○NIS2
○DORA
○CIS Benchmarks

Switching intelligence

Switching from

Common migration paths based on review data

  • Manual incident tracking
  • Automation-only SOAR lacking case depth

Also considering

Vendors typically shortlisted alongside

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Quick facts

Pricing modelPer user, annual
Pricing rangeQuote-based, mid-market to enterprise
Free trialNo
Min seatsNo minimum
Deployment time2-4 weeks
Complexity3 / 5
Pricing transparency2 / 5
AU presenceYes
IRAP assessedNo
Open sourceProprietary

Deployment

ModelsSaaS, On-premises
OS support
CloudAWS, Azure
SupportEmail, Phone, Dedicated CSM
Data residencyUS, EU, AU

Company

D3 Security

Founded 2002 · 200-500 employees · Private

HQ: US

Not publicly disclosed

Certifications

SOC 2 Type II, ISO 27001

Integrations

SplunkMicrosoft SentinelCrowdStrikeServiceNow